
3-40 Chapter 3: Using the Printer
a. Place receipt paper between the receipt cover and the printhead
for protection.
Front
Cover
Cardboard
Support
Carriage
Foam
Restraint
b. Remove the ribbon cassette, move the carriage to the right, and
place the foam restraint between the left side of the printer and
the carriage to protect the carriage.
c. Place the cardboard support on the Slip Table.
d. Place the printer in the plastic bag and foam pack, place the
packed printer in the box and secure the box with packing tape.
3. Write the RMA# on the outside of the box and send the printer to
the following address, according to the RMA process:
NCR
The nearest NCR service center address
City, State zip
U.S.A.
RMA # 907456 (sample number for example only)
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