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BD20-1440-A
Issue B
August 1998
NCR 7193 Thermal Receipt
Printer
Service Guide
Seitenansicht 0
1 2 3 4 5 6 ... 83 84

Inhaltsverzeichnis

Seite 1 - NCR 7193 Thermal Receipt

BD20-1440-AIssue BAugust 1998NCR 7193 Thermal ReceiptPrinter Service Guide

Seite 2

Chapter 1: About the 7193 Printer 7193 Service GuideAugust 19984

Seite 3 - Contents

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 5Chapter 2: Installing the PrinterWhat Is in the Box?The following items are packed in

Seite 4

Chapter 2: Installing the Printer 7193 Service GuideAugust 19986Choosing a LocationThe 7193 is compact and requires little counter space. It may even

Seite 5

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 7Note: Switch #1 is used to toggle between regular communication with the host comput

Seite 6 - August 1998x

Chapter 2: Installing the Printer 7193 Service GuideAugust 19988RS-232C Switch SettingsUse the DIP switches to set the RS-232C parameters and the Data

Seite 7 - Communication Interfaces

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 9Parallel Switch SettingsWhen switch 1 is set to Off, the printer is on-line and ready

Seite 8 - Features

Chapter 2: Installing the Printer 7193 Service GuideAugust 199810LCSIO (RS-485) Switch SettingsFor printers using the LCSIO (RS-485) interface, the DI

Seite 9 - Cleaning the Printer

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 11Connecting Cash Drawer CablesThe cash drawer option is available with RS-232C interf

Seite 10 - August 19984

Chapter 2: Installing the Printer 7193 Service GuideAugust 199812Connecting Communication and Power CablesModels receiving power from the host compute

Seite 11 - What Is in the Box?

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 13Parallel Models

Seite 12 - Setting Switches

The product described in this book is a licensed product of NCR Corporation.It is the policy of NCR Corporation (NCR) to improve products as new techn

Seite 13

Chapter 2: Installing the Printer 7193 Service GuideAugust 199814Turning On the PrinterNote: On models receiving power from a power supply, the print

Seite 14 - RS-232C Switch Settings

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 15Testing the PrinterRun this test to check the printer. The test prints the settings

Seite 15 - Parallel Switch Settings

Chapter 2: Installing the Printer 7193 Service GuideAugust 199816

Seite 16

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 17Mounting the Printer on a WallUse the wall-mount kit to mount the printer vertically

Seite 17 - Connecting Cash Drawer Cables

Chapter 2: Installing the Printer 7193 Service GuideAugust 199818

Seite 18

7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 19Mounting the Power Supply on a WallThe power supply comes with a wall-mount kit to m

Seite 19 - Parallel Models

Chapter 2: Installing the Printer 7193 Service GuideAugust 199820

Seite 20 - Turning On the Printer

7193 Service Guide Chapter 3: DiagnosticsAugust 1998 21Chapter 3: DiagnosticsThe following diagnostic tests are available for the 7193:• Level 0 Diagn

Seite 21 - Testing the Printer

Chapter 3: Diagnostics 7193 Service GuideAugust 199822Level 1 DiagnosticsLevel 1 Diagnostics (setup mode) allow you to change the settings for various

Seite 22 - August 199816

7193 Service Guide Chapter 3: DiagnosticsAugust 1998 23Setting Data Error and Data Buffer optionsThis function allows you to select the handling of da

Seite 23

7193 Service Guide ContentsAugust 1998 viiContentsChapter 1: About the 7193 Printer 1Models...

Seite 24 - August 199818

Chapter 3: Diagnostics 7193 Service GuideAugust 199824Setting Printhead ResistanceThis function allows you to change the setting for the printhead res

Seite 25

7193 Service Guide Chapter 3: DiagnosticsAugust 1998 25Setting Default Lines per InchThis function allows you to set the default for lines per inch to

Seite 26 - August 199820

Chapter 3: Diagnostics 7193 Service GuideAugust 199826Setting Partial Cut DistanceThis function allows you to change the length of the partial knife c

Seite 27 - Chapter 3: Diagnostics

7193 Service Guide Chapter 3: DiagnosticsAugust 1998 27Setting the 7150 Response ModeThis function allows you to set the 7193 to respond as an NCR 715

Seite 28 - Level 1 Diagnostics

Chapter 3: Diagnostics 7193 Service GuideAugust 199828Ignoring/Using the Carriage ReturnThis function allows the printer to ignore or use the Carriage

Seite 29

7193 Service Guide Chapter 3: DiagnosticsAugust 1998 294. Turn the power back on to enter the settings into the EEROM and enable the DataScope Mode.On

Seite 30 - Setting Printhead Resistance

Chapter 3: Diagnostics 7193 Service GuideAugust 199830Testing Receipt PrintingThis function allows you to select various print tests. You can also tes

Seite 31

7193 Service Guide Chapter 3: DiagnosticsAugust 1998 31Level 2 DiagnosticsLevel 2 diagnostics run during normal printer operation. When the following

Seite 32 - Setting Partial Cut Distance

Chapter 3: Diagnostics 7193 Service GuideAugust 199832

Seite 33

7193 Service Guide Chapter 4: TroubleshootingAugust 1998 33Chapter 4: TroubleshootingThe 7193 printer is a simple, generally trouble-free printer, but

Seite 34 - Running the Data Scope Mode

Contents 7193 Service GuideAugust 1998viiiChapter 4: Troubleshooting 33Operator Panel Lights...

Seite 35 - Exit the Data Scope Mode

Chapter 4: Troubleshooting 7193 Service GuideAugust 199834Field Effect Transistors (FETs))Field Effect Transistors (FETs) are located on the PC board

Seite 36 - Testing Receipt Printing

7193 Service Guide Chapter 4: TroubleshootingAugust 1998 35Operating ProblemsThe tables in this section aid in determining the cause of printer malfu

Seite 37 - Level 3 Diagnostics

Chapter 4: Troubleshooting 7193 Service GuideAugust 199836Problem Possible Causes What To DoKnife Does Not OperatePaper jam. Open the receipt cover, i

Seite 38 - August 199832

7193 Service Guide Chapter 4: TroubleshootingAugust 1998 37Electronic ProblemsProblem Possible Causes What To DoPower Voltage tooLow/HighImproper conn

Seite 39 - Chapter 4: Troubleshooting

Chapter 4: Troubleshooting 7193 Service GuideAugust 199838time, cleaning the printhead with cotton swabs and rubbing alcohol will not be ofmuch benefi

Seite 40

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 39Chapter 5: Disassembling and Reassembling the PrinterThis chapte

Seite 41 - Operating Problems

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199840Removing the Receipt Cover1. Turn off the host system or unplug t

Seite 42 - Over/Under Temperature

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 41Note: The platen cannot be replaced on knife units. The receipt

Seite 43 - Printing Problems

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199842Removing the Print Mechanism and PC Board AssemblyCaution: Elect

Seite 44 - August 199838

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 434. Turn the printer on its rear wall and loosen and remove the #

Seite 45 - Getting Started

7193 Service Guide ContentsAugust 1998 ixAppendix B: Ordering Paper and Supplies 59Ordering Thermal Paper...

Seite 46 - Removing the Receipt Cover

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199844Separating the Print Mechanism and PC Board Assembly1. Remove the

Seite 47 - Removing the L Cover

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 45Disconnecting CablesSee the illustration on the facing page for

Seite 48

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199846Disassembling the Print MechanismThe following subassemblies and

Seite 49

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 47Replacing the Knife Assembly1. Place the left knife support over

Seite 50

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199848Removing the PrintheadCaution: Eectrostatic Discharge may damage

Seite 51 - Disconnecting Cables

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 49Replacing the PrintheadThe mechanism should be facing you with t

Seite 52 - Removing the Knife Assembly

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199850Replacing the Knife Motor1. Replace the knife motor by placing it

Seite 53 - Replacing the Knife Assembly

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 51Replacing the Switches1. For each switch, reattach the faston te

Seite 54 - Removing the Printhead

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199852Disassembling the PC Board AssemblyDisassembling the PC board ass

Seite 55 - Removing the Knife Motor

7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 53Replacing the Print MechanismReplacing the PC Board Assembly on

Seite 56 - Removing the Switches

Contents 7193 Service GuideAugust 1998x

Seite 57 - Removing the Paper Feed Motor

Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199854Replacing the Print MechanismSee “Removing the Print Mechanism an

Seite 58 - Replacing the ESD/EMC Shield

7193 Service Guide Appendix A: SpecificationsAugust 1998 55Appendix A: SpecificationsFeaturesInterfacesRS-232C, Parallel, LCSIO Version of RS-485Memor

Seite 59 - Replacing the Print Mechanism

Appendix A: Specifications 7193 Service GuideAugust 199856Power RequirementsThe 7193 printer receives power either from the host system (integrated) o

Seite 60 - Finishing Up

7193 Service Guide Appendix A: SpecificationsAugust 1998 57Printing SpecificationsSpeed1020 Lines per MinuteNoise Level50 dBA (ISO 7779)PrintheadDirec

Seite 61 - Appendix A: Specifications

Appendix A: Specifications 7193 Service GuideAugust 199858Density of Receipt Print LinesWhen the 7193 prints high density print lines (text or graphic

Seite 62 - Dimensions and Weight

7193 Service Guide Appendix B: Ordering Paper and SuppliesAugust 1998 59Appendix B: Ordering Paper and SuppliesOrdering Thermal PaperThe 7193 requires

Seite 63 - Printing Specifications

Appendix B: Ordering Paper and Supplies 7193 Service GuideAugust 199860

Seite 64 - Amount of Solid Coverage

7193 Service Guide Appendix C: KitsAugust 1998 61Appendix C: KitsThe available service kits are listed in this section. See the Parts Identification M

Seite 65 - Ordering Other Supplies

Appendix C: Kits 7193 Service GuideAugust 199862Knife Switch Kit189-9940610 Micro SwitchScrewPrinthead Kit (Speed)189-9940850 PrintheadScrewSmall Part

Seite 66 - August 199860

7193 Service Guide Appendix D: ConnectorsAugust 1998 63Appendix D: ConnectorsPower ConnectorThe following illustration shows the power cable connector

Seite 67 - Appendix C: Kits

7193 Service Guide Chapter 1: About the 7193 PrinterAugust 1998 1Chapter 1: About the 7193 PrinterThe 7193 thermal receipt printer is fast, quiet, and

Seite 68

Appendix D: Connectors 7193 Service GuideAugust 199864RS-232C 25-Pin to 9-Pin Cable DiagramNote: This information is provided for testing and trouble

Seite 69 - Appendix D: Connectors

7193 Service Guide Appendix D: ConnectorsAugust 1998 65Parallel ConnectorThe following illustration shows the Parallel communication connector and pin

Seite 70 - August 199864

Appendix D: Connectors 7193 Service GuideAugust 199866Powered from Power SupplyThe cable serves only as a communication cable.Cash Drawer ConnectorsTh

Seite 71 - LCSIO (RS-485) Connectors

7193 Service Guide Appendix E: CommandsAugust 1998 67Appendix E: CommandsThe commands control all operations and functions of the 7193 printer, from s

Seite 72 - Cash Drawer Connectors

Appendix E: Commands 7193 Service GuideAugust 199868Printer Function CommandsThese commands control the following basic printer functions and are list

Seite 73 - Appendix E: Commands

7193 Service Guide Appendix E: CommandsAugust 1998 69Printer Function CommandsHex Code Command1B 61 nAlign Character Positions1B 63 34 nSelect Sensors

Seite 74 - Printer Function Commands

Appendix E: Commands 7193 Service GuideAugust 199870Graphics CommandsThese commands print graphics data and are listed in numerical order of their Hex

Seite 75 - Hex Code Command

7193 Service Guide Appendix E: CommandsAugust 1998 71Real Time CommandsHex Code Command1D 03 nReal Time Request to Printer, GS Sequence1D 04 nReal Tim

Seite 76 - Real Time Commands

Appendix E: Commands 7193 Service GuideAugust 199872

Seite 77 - Bar Code Commands

7193 Service Guide IndexAugust 1998 73Index—7—7150 response mode, 277193 printercleaning, 3clearance, 6description, 1dimensions, 6, 56disassembling, 3

Seite 78 - August 199872

Chapter 1: About the 7193 Printer 7193 Service GuideAugust 19982FeaturesAll models come with the following features:• Drop-in paper loading which does

Seite 79

Index 7193 Service GuideAugust 199874Disassembly, 39disassembling PC board assembly, 52disassembling print mechanism, 46disconnecting cables, 45discon

Seite 80

7193 Service Guide IndexAugust 1998 75Level 2 diagnostics, 31Level 3 diagnostics, 31Lines per inch, default, 25Locationchoosing, 6clearance, 6—M—Model

Seite 81

Index 7193 Service GuideAugust 199876Reliability, 55Repacking printer, 5RS-232C interfacecommunication cable diagrams, 64communication connector and p

Seite 83

BD20-1440-A Issue B 0898 NCR is the name and mark of NCR Corporation© 1997 NCR CorporationPrinted in U.S.A.

Seite 84 - Printed in U.S.A

7193 Service Guide Chapter 1: About the 7193 PrinterAugust 1998 3book for instructions on replacing the printhead. See “Cleaning the Printer” later i

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